Leader in knowledge solutions for risk management and property casualty.
client challenge
Client wanted to mature their current DevOps model but had only partially adopted the practices and processes of agile
IT was fully utilized on day-to-day projects and business requests with little capacity for strategic planning, architecture improvement, process maturity and technical debt efforts
Lack of executive IT leadership led to competing and conflicting priorities and efforts, with no collaboration with the business
solution
evaluated client capabilities against current practices, DevOps goals, and business model
documented current state analysis and identified gaps within IT infrastructure and operations, application development and service desk
found that achieving DevOps Maturity at the client was an operational and cultural challenge, not a technology issue
created evaluation frameworks for new and existing tools and technologies in different areas of DevOps such as automation, continuous integration and deployments
developed cloud strategy to supplement the devOps maturity transformation roadmap
results
delivered a two year roadmap to transform the current state to a fully mature devOps organization
introduced product owner role to help align business and IT goals
documented a transition plan to develop and train internal resources into new roles within new organizational model
introduced DevOps Center of Excellence as an enterprise entity to lead and govern DevOps
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